Contact us

Get Update

  • Connect with our charity
home FAQs

Our FAQs

Search FAQs

Generals

Signing up is easy. Visit www.ourcauseaid.com, click on the 'Sign Up' button, and follow the prompts. You'll need to provide some basic information about yourself to create an account.

The team at Ourcauseaid.com is composed of a devoted and skilled group of professionals who are fully committed to leveraging technology for creating a positive impact in the world. Our team consists of diligent staff members who oversee the platform's daily operations and enthusiastic volunteers who generously dedicate their time and expertise to support the endeavors of Ourcauseaid.com.


Our volunteers encompass a diverse range of individuals who possess a deep passion for social change and a strong determination to utilize their skills and expertise for making a difference in the world. Among them, you will find NGO leaders, social entrepreneurs, medical and education specialists, and many others. These volunteers bring with them a wealth of knowledge and experience, enriching the Ourcauseaid.com community, and we deeply appreciate their invaluable contributions.


We firmly believe in the strength of collaboration and the sharing of knowledge, and we are immensely grateful for the contributions made by all members of the Ourcauseaid.com community. By working together and harnessing our collective resources and expertise, we have created a powerful platform that empowers small NGOs and individuals in Africa to raise the necessary funds for effecting change within their communities.


We are constantly seeking talented and dedicated individuals to join our team and contribute to the mission of Ourcauseaid.com. If you are interested in volunteering with us or becoming part of our team, please do not hesitate to get in touch with us through the contact form on our website or via email. We would be delighted to explore opportunities to collaborate and make a positive impact in the world together.

Ensuring accountability and transparency is of utmost importance to us at Ourcauseaid.com, and we are dedicated to guaranteeing that funded projects are utilized according to their intended purposes. We work closely alongside the NGOs and individuals who utilize our platform to support their initiatives and help them attain their objectives. In addition, we place a strong emphasis on evidence-based storytelling, presenting clear and compelling evidence of project impact to foster donor confidence and trust.


To further strengthen our efforts in ensuring the proper utilization of funds, we may request regular progress updates from NGOs and individuals regarding their projects. These updates include comprehensive information on how the funds have been utilized and the tangible impact they have generated. Additionally, we may ask for receipts or other forms of documentation as a means of verifying the allocation of funds.


By providing transparent and accountable reporting, we aim to cultivate trust and confidence among our donors, thereby ensuring that funded projects are effectively making a significant difference in the world.

Absolutely! We highly encourage users to suggest new campaigns or causes they would like to see featured on Ourcauseaid.com. If you have an idea for a campaign or cause that you believe aligns with our platform's mission, we warmly invite you to get in touch with us by sending an email to suggestions@ourcauseaid.com.


We are continuously seeking out innovative and impactful projects to showcase on our platform, and we value the input of our users regarding causes or issues they are truly passionate about. If you have a campaign or cause in mind that you would like to propose for featuring on Ourcauseaid.com, we would be delighted to review it and explore potential collaborative opportunities.


Your suggestions are important to us as we strive to create a platform that addresses a wide range of meaningful causes and engages the global community in making a positive impact. Please feel free to send your suggestions and ideas to suggestions@ourcauseaid.com, and we will be sure to give them the attention they deserve.

Account

We appreciate your interest in utilizing Ourcauseaid.com as a fundraising tool for your NGO. Here's a simple guide to getting started:


1. Account Creation: Begin by establishing an account on Ourcauseaid.com. Visit our website, select the "Register" option, and complete the registration form with your NGO's details, including a chosen password.


2. NGO Status Verification: Our platform exclusively serves registered NGOs maintaining good standing in Africa. Your NGO's status will undergo verification prior to account approval.


3. Campaign Initiation: Upon account approval, you're set to start crafting your crowdfunding campaign. Select the "Create a Campaign" option and follow the provided instructions to detail your project, which includes its objectives, goals, and budget. It's crucial to provide proof of your project's impact to foster trust and confidence among potential donors.


4. Campaign Promotion: Once your campaign goes live, it's time to share your story. Use our platform, along with social media and other outlets, to engage donors and broaden your campaign's reach.


5. Fund Acquisition: Monitor the progress of your campaign as donors contribute. Track how close you are to achieving your fundraising target. Upon reaching your goal, the collected funds will be transferred to your NGO's bank account.


Remember, we are here to assist you throughout the process. If you encounter any issues or have questions, our support team is readily available to help. We eagerly anticipate aiding you in raising the necessary funds to effect positive change in your community.

Billing

At Ourcauseaid.com, we have a clear fee structure in place for utilizing our platform, and we prioritize transparency to ensure donors are fully informed. When donors make a donation through our platform, a fee of 5% is charged. This fee encompasses two components: payment gateway processing fees (3%) and platform maintenance (2%). By distributing the fee in this manner, we ensure that our platform remains self-sustainable, with the 2% fee from donations contributing to its operation.


To maintain transparency, we clearly indicate the fee on the donation page, allowing donors to make an informed decision.  It's important to note that there are no additional fees associated with using our platform. The 5% fee covers all costs related to Ourcauseaid.com and is mandatory for all NGOs and individuals utilizing the platform.


This fee structure helps us cover the expenses involved in maintaining and operating the platform, ensuring a reliable and high-quality service for our users. We understand that you may have further questions regarding fees, and our dedicated support team is available to assist you. Please don't hesitate to reach out if you need any additional clarification.

Technical

The placement of the widget code depends on your website's platform and design. Here are general instructions:


  1. If you have a website with a content management system (CMS) like WordPress, navigate to the page or post editor where you want to display the widget. Switch to the HTML or Text editor mode and paste the widget code in the desired location. Save or publish the changes.
  2. If you have a custom-built website, access your website's source code. Locate the area of your webpage where you want to embed the widget. Paste the widget code into the appropriate location in the HTML code. Save and update your website.

When visitors access your website and encounter the embedded Ourcauseaid.com donation widget, they will see the campaign details, donation options, and a secure donation form. Visitors can enter their donation amount and provide their payment information directly through the widget. The donation will be processed securely, and the funds will be directed to the designated campaign on Ourcauseaid.com.

Cause Mart

Absolutely, Ourcauseaid.com's platform enables users to purchase items from the shop module as a means of supporting various causes and concerns. Handpicked and fulfilled by Ourcauseaid.com, the proceeds from these products are allocated towards aiding small NGOs and individuals throughout Africa. Users have the opportunity to explore the shop, acquainting themselves with the causes and issues each product champions. By opting to buy these products, users are effectively showing their support and contributing to positive global change. Thus, the shop module serves as another avenue for users to engage and make a constructive impact, extending beyond mere campaign donations.

To contribute to a campaign, simply visit the campaign page and click on the 'Donate' button. You'll be guided through the process of making a donation.

You can update your donors by posting updates on your campaign page. Regular communication helps maintain donor engagement and trust.

Once your campaign has reached its goal, you can request to withdraw the funds. The withdrawal process and timeline can vary, so please refer to our 'Withdrawal Policy' for detailed information.

Absolutely! Users have the opportunity to purchase products from the shop module on Ourcauseaid.com's platform, enabling them to support various causes and issues. These products are thoughtfully chosen and fulfilled by Ourcauseaid.com, with the proceeds from their sale directly contributing to the work of small NGOs and individuals in Africa. When browsing the shop, users can explore the causes and issues that each product supports, allowing them to make informed purchasing decisions that align with their desire to make a positive impact in the world. The shop module provides users with an additional avenue to actively participate and contribute beyond traditional donations.

The shop module on Ourcauseaid.com's platform offers a diverse array of products that align with various causes and issues. Users can expect to find a wide range of unique and meaningful items in the shop, enabling them to purchase products that resonate with their values. Not only do these products support important causes and issues, but they also provide users with an opportunity to acquire distinct and purposeful items. By purchasing these products, users demonstrate their support for crucial causes and issues while directly assisting small NGOs and individuals in Africa.

Certainly! Individuals have the ability to contribute products for consideration to be listed in the shop module on Ourcauseaid.com's platform. These products can encompass handmade creations, locally sourced items, or ethically produced goods, all aligned with the values and mission of Ourcauseaid.com. To submit products for potential listing on the platform, individuals can reach out to Ourcauseaid.com through the contact form on our website or via email. They should provide detailed information about the product, including a description, images, and relevant details regarding its production and sourcing. Ourcauseaid.com will carefully review the submitted products and, if they are deemed a good fit, list them for sale within the shop module. The proceeds generated from the sale of these products will be utilized to support the endeavors of small NGOs and individuals in Africa. By submitting products for listing, individuals actively contribute to the work of Ourcauseaid.com in a meaningful way while also supporting the promotion and sale of ethically produced and locally made items. This presents an excellent opportunity for individuals to engage, make a positive impact, and showcase their products to a broader audience.

Individuals who wish to have their products considered for listing on the shop module of Ourcauseaid.com's platform can do so by reaching out to Ourcauseaid.com through the contact form on our website or via email. It is important for them to provide comprehensive information about the product, including a detailed description, high-quality images, and any relevant details regarding its production and sourcing. Once the submission is received, Ourcauseaid.com will thoroughly review the products, and if they align with the platform's criteria, they will be listed for sale on the shop module. The proceeds generated from the sale of these products will be directed towards supporting the impactful work of small NGOs and individuals in Africa.

Sending products to be listed on the shop module of Ourcauseaid.com's platform offers individuals a remarkable opportunity to make a meaningful contribution to the mission of Ourcauseaid.com. By having their products listed, individuals actively support the platform's efforts while also promoting the sale of ethical and locally made products. It serves as a platform for individuals to actively engage, create a positive impact, and reach a broader audience to showcase their products.

Causes and Campaigns

Once you've signed up and logged in, you can start a campaign by clicking on 'Create a Campaign'. You'll need to provide details about your project, including its purpose, goals, and budget.

When users create a campaign on Ourcauseaid.com, they can follow these general steps:


  1. Log in to their approved account on Ourcauseaid.com.
  2. Navigate to their account dashboard or campaign creation section.
  3. Click on the "Create a Campaign" or similar button to start the campaign creation process.
  4. Provide a compelling title and description for the campaign, highlighting its purpose, impact, and goals. This description should effectively communicate the importance of the cause and inspire potential donors to support the campaign.
  5. Set a specific fundraising target, which represents the amount of money needed to achieve the campaign's objectives. It is important to set a realistic and achievable goal to motivate donors.
  6. Define a timeline for the campaign, specifying the start and end dates. This helps create a sense of urgency and encourages timely contributions.
  7. Include a breakdown of the budget to transparently show how the funds will be allocated and utilized. This helps donors understand how their contributions will make an impact.
  8. Provide evidence of the impact the campaign seeks to achieve. This can include photos, videos, testimonials, or any other relevant information that supports the credibility and effectiveness of the project.
  9. Consider offering different donation tiers or rewards to incentivize donors and show appreciation for their support. These rewards can be symbolic items, exclusive experiences, or acknowledgments of their contribution.
  10. Optimize the campaign page by adding visually appealing images or videos that effectively convey the campaign's message.
  11. Review and finalize the campaign details, ensuring all information is accurate and compelling.
  12. Publish the campaign, making it visible to potential donors on the Ourcauseaid.com platform.
  13. Promote the campaign through various channels, such as social media, email newsletters, and personal networks, to maximize its reach and attract potential supporters.
  14. Monitor the campaign's progress regularly, respond to donor inquiries, and provide updates to keep donors engaged and informed about the impact of their contributions.
  15. Once the campaign concludes, express gratitude to all donors, regardless of the outcome, and provide a final report on how the funds were utilized to achieve the campaign's objectives.

 Users have several effective methods to promote their campaign on Ourcauseaid.com and reach potential donors. Here are some key strategies:


Utilize Ourcauseaid.com platform features: Users can leverage our platform to share their campaign story and connect with donors directly. They can utilize the campaign description, updates, and multimedia content to engage and inspire potential donors.


Harness the power of social media: Users should leverage social media platforms to spread the word about their campaign. They can create dedicated campaign posts, share updates, and use relevant hashtags to expand their reach. Engaging with the community by responding to comments and encouraging shares can also enhance campaign visibility.


Utilize the explore feature: Ourcauseaid.com provides an explore feature that allows users to browse campaigns and NGOs. By actively exploring and supporting other campaigns aligned with their cause, users can build connections and gain visibility within the Ourcauseaid.com community.


Embed the donation widget: Users can embed the Ourcauseaid.com donation widget on their personal or organization's website. This enables visitors to donate directly to the campaign, increasing convenience and accessibility for potential donors.


Share the campaign URL: Users should share their campaign URL with their personal and professional networks, including friends, family, colleagues, and supporters. Sharing through email newsletters, messaging apps, and personal contacts can generate interest and encourage direct support.


Consider targeted advertising: Users may explore the option of creating targeted ads using platforms like social media or search engines. By directing ads to the campaign URL, users can reach a wider audience that may be interested in their cause, potentially attracting new donors.


Remember, successful promotion requires a comprehensive approach that combines multiple strategies. Users should actively engage with the community, continuously update their campaign, and adopt creative promotional techniques to maximize their campaign's visibility and reach potential donors on Ourcauseaid.com.