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Onboarding Procedure for Individuals on ourcauseaid.com

26 Jun 2023
Onboarding Procedure for Individuals on ourcauseaid.com
By Faciotech Foundation Fundraising and Advocacy

Onboarding Procedure for Individuals on ourcauseaid.com

Welcome to OurCauseAid, a vibrant community dedicated to making a positive impact through support and engagement with various causes and non-governmental organizations (NGOs). As a new member of this inspiring platform, you are about to embark on a journey that connects you with meaningful initiatives and like-minded individuals passionate about making a difference. To ensure a smooth and rewarding experience on ourcauseaid.com, here's a step-by-step guide on how to get started and make the most of your involvement:


1. Account Setup

Initiate your journey with OurCauseAid by setting up an account at ourcauseaid.com/register. Provide essential personal details including your full name, contact information, and geographical location.


2. Identity Verification

Following your registration, OurCauseAid will undertake a KYC (Know Your Customer) process for identity verification. Submit valid identification documents to ensure your identity is authenticated and maintain platform security. For more information, visit ourcauseaid.com/kyc.


3. Welcome Package Delivery

After your identity is verified, a welcome package will be dispatched to your email. This package contains a welcome letter, a comprehensive user guide for navigating ourcauseaid.com, and relevant training materials. If you do not receive the email, access your welcome package at ourcauseaid.com/welcome-package.


4. Platform Orientation

Participate in an introductory training program, either a webinar or a personalized session, to familiarize yourself with the functionalities of ourcauseaid.com. Learn how to effectively post updates, manage your profile, and monitor your charitable contributions. Sign up for training sessions at aboutus.ourcauseaid.com/events.


5. Profile Customization

Personalize your profile on ourcauseaid.com. Add information about your philanthropic interests, preferred causes, and optionally, a profile picture. This customization aids in aligning the platform experience with your interests.


6. Initial Posting

Make your introductory post on ourcauseaid.com. This post can be a personal introduction, an expression of interest in particular causes, or a declaration of support for a specific NGO.


7. Maintaining Communication

Ensure consistent communication with the OurCauseAid team. You will receive details for direct contact, such as a dedicated email or chat functionality on the platform, to facilitate seamless interaction.


8. Scheduled Updates

Engage in regular check-ins with the OurCauseAid team. These sessions are an opportunity to resolve any queries, seek clarifications, or offer feedback on your user experience. See updates at aboutus.ourcauseaid.com/media-center.


9. Feedback Opportunities

Utilize available channels to provide feedback on your OurCauseAid experience. This might include completing surveys, filling out feedback forms, or participating in regular meetings designed to gather user insights. Share your feedback at ourcauseaid.com/feedback.


10. Ongoing Participation

Remain actively involved with OurCauseAid's continuous activities. This could involve attending educational webinars, reading informative newsletters, or participating in community discussions, enriching your engagement with the platform and its supported causes. Engage in webinars, newsletters, and community discussions at ourcauseaid.com/community.


Now what!

An enriching and fulfilling experience on ourcauseaid.com is rooted in your proactive participation and consistent engagement. Whether your aim is to support a cause or gain insight into the NGO sector, we are thrilled to welcome you aboard.

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